Frequently Asked Questions


What is your cancellation policy?

Cancellations can be done at anytime but the deposit is non-refundable.


What areas do you serve?

We are located in Nanaimo B.C. and offer service within a 50 Km radius of Nanaimo.  However, we can travel throughout Vancouver Island but travel charges will apply.  We would be happy to give you a quote.


Is set up and tear down part of the run time?

No, set up and tear down are not considered part of the Photo Booth run time and is included in your price.


Do you charge tax?

Yes, government regulations require that we charge an additional 7% GST.


Do you require a deposit?

Yes, a $300.00 non-refundable deposit is required at your booking time to secure your date.  The balance is due the day of your event.


What do you mean by unlimited photo sessions?

This means that your guests will have unlimited access to our Photo Booth for the entire rental period.  Each session will consist of 3 different poses and showcased on a 6”x 4” digital or printed postcard or a 6"x 2" printed photo strip.  All photos will be available to download from our free online gallery. 


What do you mean by unlimited prints?

This means that each person in the photo will get one printed photo per photo session.  Two people in the photo mean two printed photos, ten people in the photo mean ten printed photos, you get the idea.  Guests will have unlimited access to our Photo Booth for the entire rental period and will be provided with 1 printed photo each time they go through.


How do you accept payment?

Payments can be made by e-transfer or cheque.


When do you set up?

We need about two hours to set up.  We like to test our cameras and lighting to make sure everything is in perfect working order.  It is always best to arrange a set up time BEFORE your guests arrive to avoid any distractions. 


Can you set the photo booth up outside?

Yes, but this will need to be discussed ahead of time and additional charges may apply


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